Effective Date: October 10, 2024
Last Updated: October 10, 2024
1. Introduction
This Cookie Policy explains how DEFIANT LLC ("Carvetka," "we," "us," or "our") uses cookies and similar tracking technologies on our website at carvetka.com and through our mobile applications (collectively, the "Service").
This policy should be read together with our Privacy Policy and Terms of Service.
By using our Service, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should change your browser settings accordingly or stop using our Service.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website or use an app. Cookies are widely used to make websites and apps work more efficiently and provide information to website owners.
Cookies typically contain:
- A unique identifier
- The name of the website/app that placed it
- Information about your browsing behavior
- An expiration date
Cookies allow us to:
- Remember your preferences and settings
- Keep you logged in to your account
- Understand how you use our Service
- Improve your user experience
- Provide personalized features
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
Purpose: Essential for the Service to function properly. Without these cookies, core features would not work.
What they do:
- Enable you to log in to your account
- Remember your authentication status
- Maintain session security
- Provide basic functionality like page navigation
- Ensure proper load balancing
Examples: session_id, auth_token, csrf_token, load_balancer
Duration: Session cookies (deleted when you close your browser) or up to 30 days for persistent authentication
Can you disable them? No. Disabling these cookies will prevent you from using essential features of the Service.
3.2 Functional Cookies
Purpose: Remember your preferences and choices to provide enhanced, personalized features.
What they do:
- Remember your language preference
- Remember your currency selection
- Store your notification preferences
- Remember recently viewed vehicles
- Save your dashboard layout preferences
- Remember whether you've dismissed announcements
Examples: user_language, currency_preference, dashboard_layout, notification_settings, theme_preference
Duration: 6-12 months
Can you disable them? Yes. The Service will still work, but you'll need to reset your preferences each visit.
3.3 Analytics and Performance Cookies
Purpose: Help us understand how visitors use our Service so we can improve performance and user experience.
What they do:
- Count visitors and track page views
- Measure how long you spend on pages
- Identify which features are most popular
- Detect technical errors and bugs
- Analyze user flow through the Service
- Measure loading times and performance
What they DON'T do:
- Identify you personally
- Store sensitive personal information
- Track you across other websites
Examples: _ga, _gid, _gat (Google Analytics), analytics_session
Duration: Session cookies to 2 years
Can you disable them? Yes, through our cookie banner or browser settings.
3.4 Marketing and Advertising Cookies
Current status: We do NOT currently use marketing or advertising cookies.
If we implement these in the future, we will update this Cookie Policy with 30 days' notice, request your explicit consent, and provide clear opt-out mechanisms.
4. How We Use Cookies
4.1 Authentication and Security
- Keep you logged in across sessions
- Prevent unauthorized access to your account
- Protect against cross-site request forgery (CSRF) attacks
- Detect suspicious login patterns
- Maintain secure communication between your device and our servers
4.2 Preferences and Personalization
- Remember your language and currency settings
- Save your dashboard layout and view preferences
- Store notification settings
- Remember which vehicles you access most frequently
- Provide a personalized user experience
4.3 Analytics and Improvement
- Understand which features are most valuable to users
- Identify usability issues and bugs
- Measure performance and loading times
- Analyze user behavior to improve design
- Test new features and measure their effectiveness
5. Third-Party Cookies
We use carefully selected third-party services that may set cookies on your device:
5.1 Supabase (Backend Infrastructure)
- Purpose: Database hosting, authentication, real-time sync
- Cookies: Session management, authentication tokens
- Privacy Policy: Supabase Privacy Policy
5.2 Stripe (Payment Processing)
- Purpose: Process subscription payments securely
- Cookies: Fraud detection, payment form functionality, session security
- Privacy Policy: Stripe Privacy Policy
- Note: Stripe cookies only load on payment pages
5.3 Google Analytics (Optional)
We do NOT use:
- Social media tracking pixels (Facebook, Twitter, etc.)
- Advertising networks
- Data brokers or analytics resellers
- Cross-site tracking services
6. Cookie Duration
Cookies can be either "session" or "persistent":
Session Cookies
- Temporary cookies deleted when you close your browser
- Used for essential functions like maintaining your login during a session
Persistent Cookies
- Remain on your device for a set period or until manually deleted
- Used for remembering preferences and analyzing long-term patterns
Our cookie durations:
- Authentication: 30 days (so you don't have to log in constantly)
- Preferences: 12 months (so your settings persist across visits)
- Analytics: 2 years (to understand long-term usage patterns)
- Security: Session (to protect against attacks during active use)
7. How to Control Cookies
7.1 Cookie Consent Banner
When you first visit Carvetka, you'll see a cookie consent banner allowing you to:
- Accept All: Allow all cookies for the best experience
- Reject Non-Essential: Only use strictly necessary cookies
- Customize: Choose which categories of cookies to allow
- Learn More: Read this Cookie Policy
7.2 Browser Settings
All major browsers allow you to control cookies through their settings:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Block all cookies or manage exceptions
- Microsoft Edge: Settings → Cookies and site permissions
Note: Blocking all cookies will prevent you from logging in and using many features of Carvetka.
8. Your Rights
Under data protection laws, you have rights regarding cookies and the data they collect:
8.1 Right to Withdraw Consent
- Change your cookie preferences at any time
- Access cookie settings in website footer
- No negative consequences for withdrawing consent
8.2 Right to Access
- Request information about cookies we've set
- See what data has been collected through cookies
- Contact us at privacy@carvetka.com
8.3 Right to Deletion
- Delete cookies through your browser settings
- Request deletion of data collected through cookies
- Clear your browser cache and cookies
9. Updates to This Cookie Policy
We may update this Cookie Policy to reflect changes in our cookie usage, new features or technologies, legal or regulatory requirements, or improvements to transparency.
How we notify you of changes:
- Update the "Last Updated" date at the top
- Email notification for material changes (if you're a registered user)
- Prominent notice on our website
- Cookie banner notification on your next visit
10. Contact Us
If you have questions about our use of cookies or this Cookie Policy:
By using Carvetka, you acknowledge that you've read and understood this Cookie Policy. Thank you for trusting Carvetka with your vehicle management needs.
